Shipping

All Hexu items are made in and shipped from Sweden within 1-5 days. 
I ship from a smoke free and animal free home.

Covid-19: orders are currently being delayed because of the virus and its impact on post services.
Much of the air freight is now by boat. It's difficult to give estimated shipping times but for the US
please expect atleast a month. 

International orders all come with tracking numbers. Here are some
examples of how long your order may take to arrive, based on previous orders.
Please have in mind that your item may take longer due to customs.

Estimated shipping times: 
Scandinavia: 1-7 days
Germany: 7 days
Italy: 9 days
US, California: 7 days
US, New York: 7 - 10 days
US, Colorado: 12 days
Japan: 7 days
Singapore: 8 days
Australia: 28 days (of which 25 days in customs)

Shipping costs: 
I ship all my art and jewelry with tracking. Shipping is based on weight, and you
will see the shipping cost in checkout.

Problems paying?
If you run into any problems with payment, just contact
me at mh.nasstrom@gmail.com. 

Om du bor i Sverige kan du behöva öppna ditt kort för internetköp;
klicka här för att läsa mer på Nordeas hemsida

Changed your mind?
For cancellations, please contact me as soon as possible, preferably within 24
hours. For returns, contact me within 14 days at mh.nasstrom@gmail.com. 
Items must be in original condition. 

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