Policies

All Hexu items are made in and shipped from Sweden within 1-5 days. 

International orders all come with tracking numbers. Here are some
examples of how long your order may take to arrive, based on previous orders.
Please have in mind that your item may take longer due to customs.

Orders within Sweden do not have tracking number. If you want this service
please contact me. Cost is 58 SEK for items up to 1 kilo which means you
can add a lot of items. 

Scandinavia: 1-7 days
Germany: 7 days
Italy: 9 days
US, California: 7 days
US, New York: 7 - 10 days
US, Colorado: 12 days
Japan: 7 days
Singapore: 8 days
Australia: 28 days (of which 25 days in customs)

For cancellations, please contact me as soon as possible, preferably within 24
hours. For returns, contact me within 14 days. Item must be in original condition.