Policies

All Hexu items are made in and shipped from Sweden within 1-5 days. 

PLEASE NOTE: international orders will not make it to you in time for Christmas.
Please contact me if you have questions; mh.nasstrom@gmail.com. 

International orders all come with tracking numbers. Here are some
examples of how long your order may take to arrive, based on previous orders.
Please have in mind that your item may take longer due to customs.

Tracking on orders within Sweden can be added in checkout.
Cost is 58 SEK for items up to 1 kilo which means you can add a lot of items. 

Scandinavia: 1-7 days
Germany: 7 days
Italy: 9 days
US, California: 7 days
US, New York: 7 - 10 days
US, Colorado: 12 days
Japan: 7 days
Singapore: 8 days
Australia: 28 days (of which 25 days in customs)

Problems paying? 
If you run into any problems with payment, just contact me at
mh.nasstrom@gmail.com. 

Om du bor i Sverige kan du behöva öppna ditt kort för internetköp;
klicka här för att läsa mer på Nordeas hemsida

Changed your mind?
For cancellations, please contact me as soon as possible, preferably within 24
hours. For returns, contact me within 14 days at mh.nasstrom@gmail.com. 
Items must be in original condition. 

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conversion. You also agree to have that currency stored in a session cookie in
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selected and consistent when browsing our website so that the prices can
convert to your local currency.